{"id":349,"date":"2025-12-21T17:21:42","date_gmt":"2025-12-21T17:21:42","guid":{"rendered":"https:\/\/www.bluecomfortcleaning.com\/?page_id=349"},"modified":"2025-12-21T17:21:42","modified_gmt":"2025-12-21T17:21:42","slug":"terms-conditions-of-service","status":"publish","type":"page","link":"https:\/\/www.bluecomfortcleaning.com\/?page_id=349","title":{"rendered":"Terms &#038; Conditions of Service"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-line-height:1;\"><p><b>TERMS &amp; CONDITIONS OF SERVICE<\/b><\/p>\n<p>These Terms &amp; Conditions define the terms under which Blue Comfort Cleaning provides its cleaning services.<\/p>\n<p>Any booking or use of the services implies full and unconditional acceptance of these Terms &amp; Conditions.<\/p>\n<p>&nbsp;<\/p>\n<p><b>SERVICE PROVIDER IDENTIFICATION<\/b><\/p>\n<p>Blue Comfort Cleaning<\/p>\n<p>Legal status: Self-employed<\/p>\n<p>Address: Triq Il Mensija, San \u0120iljan, Malta<\/p>\n<p>Email: contact@bluecomfortcleaning.com<\/p>\n<p>Phone: +356 7708 9502<\/p>\n<p>&nbsp;<\/p>\n<p><b>SERVICE PROVIDED<\/b><\/p>\n<p>Blue Comfort Cleaning provides cleaning services for private individuals and professionals, including in particular:<\/p>\n<p>One-off or regular residential cleaning<\/p>\n<p>Short-let \/ Airbnb cleaning services<\/p>\n<p>Specific cleaning services upon request<\/p>\n<p>The scope and details of each service are defined at the time of booking.<\/p>\n<p>&nbsp;<\/p>\n<p><b>BOOKING OF SERVICES<\/b><\/p>\n<p>Bookings may be made:<\/p>\n<p>via the website<\/p>\n<p>by email<\/p>\n<p>by phone<\/p>\n<p>via WhatsApp<\/p>\n<p>Any booking is considered confirmed only after written confirmation (email, message or WhatsApp).<\/p>\n<p>&nbsp;<\/p>\n<p><b>ACCES TO THE PROPERTY<\/b><\/p>\n<p>The client undertakes to:<\/p>\n<p>provide secure access to the property at the agreed date and time<\/p>\n<p>ensure that the property is accessible (keys, access codes, on-site presence if required)<\/p>\n<p>If access to the property is not possible at the scheduled time, the service may be considered due.<\/p>\n<p>&nbsp;<\/p>\n<p><b>CLEANING PRODUCTS AND EQUIPMENT<\/b><\/p>\n<p>Unless otherwise agreed, the client agrees to provide the necessary cleaning products and equipment, in order to ensure a cleaning service that meets their habits and the specific requirements of the property.<\/p>\n<p>Blue Comfort Cleaning reserves the right to refuse the use of any product deemed dangerous, unsuitable or non-compliant.<\/p>\n<p>&nbsp;<\/p>\n<p><b>PRICING<\/b><\/p>\n<p>Prices are communicated prior to the service and may vary depending on:<\/p>\n<p>the size of the property<\/p>\n<p>the type of service requested<\/p>\n<p>the estimated duration<\/p>\n<p>any specific requests<\/p>\n<p>Prices are expressed in euros (\u20ac), unless otherwise stated.<\/p>\n<p>&nbsp;<\/p>\n<p><b>PAYMENT<\/b><\/p>\n<p>Payment terms are specified at the time of booking.<\/p>\n<p>Unless otherwise agreed, payment is due after the service has been completed or in accordance with the agreed conditions.<\/p>\n<p>In the event of late payment, Blue Comfort Cleaning reserves the right to suspend future services.<\/p>\n<p>&nbsp;<\/p>\n<p><b>CANCELLATION AND MODIFICATION<\/b><\/p>\n<p>Cancellation by the client<\/p>\n<p>Any cancellation or modification must be communicated at least 24 hours before the scheduled service.<\/p>\n<p>In the event of late cancellation or client absence, Blue Comfort Cleaning reserves the right to charge all or part of the service.<\/p>\n<p>Cancellation by Blue Comfort Cleaning<\/p>\n<p>Blue Comfort Cleaning reserves the right to cancel or reschedule a service in the event of force majeure or exceptional unavailability. The client will be informed as soon as possible.<\/p>\n<p>&nbsp;<\/p>\n<p><b>SERVICE QUALITY AND COMPLA<span style=\"letter-spacing: 0.24px; background-color: rgba(0, 0, 0, 0);\">INTS<\/span><\/b><\/p>\n<p>Blue Comfort Cleaning is committed to providing a professional and high-quality service.<\/p>\n<p>Any complaint must be submitted within 24 hours following the service, by email, phone or WhatsApp, in order to allow a prompt review of the situation.<\/p>\n<p>LIABILITY<\/p>\n<p>Blue Comfort Cleaning shall not be held liable for:<\/p>\n<p>fragile or valuable items that were not declared<\/p>\n<p>damage resulting from faulty or unsuitable equipment provided by the client<\/p>\n<p>indirect or immaterial damages<\/p>\n<p>In all cases, Blue Comfort Cleaning\u2019s liability is limited to the amount of the service concerned.<\/p>\n<p>&nbsp;<\/p>\n<p><b>INSURANCE<\/b><\/p>\n<p>Blue Comfort Cleaning declares that it is covered by professional civil liability insurance in accordance with applicable regulations.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"letter-spacing: 0.24px; background-color: rgba(0, 0, 0, 0);\"><b>PERSONAL DATA<\/b><\/span><\/p>\n<p>Personal data collected in connection with the services is processed in accordance with the Privacy Policy available on the website.<\/p>\n<p>&nbsp;<\/p>\n<p><b>GOVERNING LAW<\/b><\/p>\n<p>These Terms &amp; Conditions are governed by Maltese law.<\/p>\n<p>In the event of a dispute, an amicable solution will be sought before any legal action is taken.<\/p>\n<p>&nbsp;<\/p>\n<p><b>CHANGES TO THE TERMES &amp; CONDITIONS<\/b><\/p>\n<p>Blue Comfort Cleaning reserves the right to modify these Terms &amp; Conditions at any time.<\/p>\n<p>The applicable version is the one in force at the date of booking.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-349","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms &amp; 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