PRIVACY POLICY
The purpose of this Privacy Policy is to inform users of the Blue Comfort Cleaning website about how their personal data is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
DATA CONTROLLER
The data controller responsible for the processing of personal data is:
Blue Comfort Cleaning
Legal status: Self-employed
Address: Triq Il Mensija, San Ġiljan, Malta
Email: contact@bluecomfortcleaning.com
Phone: +356 7708 9502
PERSONAL DATA COLLECTED
The personal data that may be collected through the website includes, in particular:
First and last name
Email address
Phone number
Address of the property to be cleaned (where applicable)
Any information voluntarily provided via a contact or booking form, email, phone call or WhatsApp message
Personal data is collected only when the user voluntarily provides it.
PURPOSE OF DATA COLLECTION
Personal data is collected for the following purposes:
Processing contact requests
Managing bookings and cleaning services
Communicating with clients before, during and after a service
Improving service quality and user experience
Complying with legal, accounting and administrative obligations
LEGAL BASIS FOR PROCESSING
The processing of personal data is based on:
The user’s consent
The performance of a contract or pre-contractual measures
Compliance with legal obligations.
DATA RETENTION PERIOD
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected:
Contact data: up to 3 years after the last interaction
Data related to a service: for the duration required by applicable accounting and tax laws.
DATA RECIPIENTS
Personal data is intended exclusively for Blue Comfort Cleaning.
It may be shared with technical service providers (such as hosting providers, booking tools or payment service providers, where applicable) solely for the purpose of ensuring proper operation of the services.
Personal data is never sold or transferred to third parties for commercial purposes.
DATA TRANSFERS
Personal data is hosted within the European Union or in countries offering an adequate level of protection in accordance with GDPR requirements.
DATA SECURITY
Blue Comfort Cleaning implements appropriate technical and organisational measures to ensure the security and confidentiality of personal data and to prevent unauthorised access, loss, alteration or disclosure.
USER RIGHTS
In accordance with applicable regulations, users have the following rights:
Right of access
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability
Any request relating to these rights may be sent to:
contact@bluecomfortcleaning.com
COOKIES
The website may use cookies that are necessary for its proper functioning and for improving the user experience.
When required, an information banner allows users to accept or refuse non-essential cookies upon their first visit to the website.
CHANGES TO THE PRIVACY POLICY
Blue Comfort Cleaning reserves the right to modify this Privacy Policy at any time in order to comply with legal, regulatory or technical developments.
The version in force is the one published on the website at the time of use.